Ce document est rédigé en français et constitue la version légalement contraignante. / This document is in French and constitutes the legally binding version.
1. Purpose and scope
These Terms of Sale (hereinafter "Terms") govern all sales concluded between AP FRANCE, a SASU with capital of 1,000 euros, registered with the Nanterre Trade and Companies Register under SIREN number 802 005 108, whose registered office is at 49 bd du Lycée 92170 Vanves (hereinafter "the Seller"), and any individual making a purchase on the quiz.assistantprive.io platform (hereinafter "the Customer").
Any order implies full and unreserved acceptance of these Terms.
2. Description of the service
The Seller offers an online preparation service for the civic exam required under French regulations to obtain a residence permit valid for more than one year. This service is provided as a subscription or one-time payment giving access to an online quiz platform (hereinafter "the Platform").
The service is provided electronically, accessible from any internet-connected device, with no physical medium.
3. Price and payment terms
Prices are shown in euros, all taxes included (TTC), including VAT at the rate applicable on the order date.
Payment is due immediately upon ordering. It is made by credit card via our secure payment provider. The Seller does not store any banking data.
For subscriptions, renewal is automatic unless cancelled before the due date, as described in Article 5.
4. Access to the service
Access to the Platform opens immediately after payment is validated. The Customer acknowledges that the service is provided without delay from confirmation of their order.
5. Duration and termination
For subscriptions, the term is the one indicated at subscription (monthly or annual). At the end of each period, the subscription renews automatically for an identical term, unless cancelled.
The Customer may cancel their subscription at any time from their personal account. Cancellation takes effect at the end of the current period; no pro-rata refund is made.
For one-time purchases, access is granted for the duration specified at purchase, with no automatic renewal.
6. Right of withdrawal
Under Article L221-18 of the French Consumer Code, consumers have 14 days to exercise their right of withdrawal without giving a reason, from the conclusion of the contract.
However, under Article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for the supply of digital content not provided on a physical medium whose performance has begun with the consumer's prior express consent and express waiver of the right of withdrawal.
By checking the dedicated box when ordering, the Customer expressly requests immediate performance of the digital service and acknowledges waiving their right of withdrawal as soon as access to the Platform is opened.
7. Liability
The Seller undertakes to use all necessary means to ensure the availability of the Platform and the quality of the service. It cannot be held liable for interruptions due to external causes (force majeure, hosting provider failure, etc.).
The content provided on the Platform is for guidance and educational purposes. It does not constitute a guarantee of success in the civic exam.
8. Protection of personal data
Personal data collected when ordering is processed in accordance with Regulation (EU) 2016/679 (GDPR) and the amended French Data Protection Act. It is necessary for managing the order, providing the service, and billing.
The Customer has the right to access, rectify, erase, and port their data, as well as the right to object to and restrict its processing. These rights may be exercised by contacting contact@assistantprive.io.
For more information, see our Privacy Policy.
9. Intellectual property
All content on the Platform (text, questions, translations, interface) is the exclusive property of the Seller or its partners and is protected by intellectual property law. Any unauthorized reproduction or use is prohibited.
10. Referral and affiliate program
The Seller offers two distinct referral schemes allowing Customers and third-party partners to obtain pricing benefits when subscribing to a service on the Platform.
10.1 Customer-to-customer referral
Any Customer with an active account may share a personal referral code. When a new Customer (hereinafter "the Referee") uses this code on their first eligible order, the following benefits apply:
- The Referee receives an immediate discount on the total (TTC) amount of their first order, the amount of which varies by product subscribed and is shown at checkout.
- The referrer receives a credit applied to their account once the Referee's order is validated and paid.
Accumulated credits are valid for 365 days from the date they are granted. They can be used on the Platform for a future eligible purchase and are neither refundable nor convertible to cash.
The discount granted to the Referee and any credits applied by the referrer may not together exceed 50% of the total (TTC) price of the order. The referral discount takes priority in applying this cap.
10.2 Partner program (commercial referral)
Third parties previously approved by the Seller (hereinafter "Partners") may take part in a commercial referral program. Joining this program is subject to an application process and the Seller's express acceptance.
A Partner who refers a new eligible Customer via their dedicated code may receive a commission calculated on the total (TTC) amount of that Customer's first order, the amount of which varies by product subscribed. Payment is made monthly, provided the order is definitively paid and the legal 14-day withdrawal period has expired.
A Referee referred by a Partner also receives an immediate discount on their first eligible order, under the same capping conditions as in 10.1.
10.3 Common provisions
The benefits (discount, credit, commission) apply only to the Referee's first order for each eligible product. Subscription renewals are billed at the applicable full rate, with no automatic application of referral benefits.
The Seller reserves the right to modify or suspend the referral programs at any time, without notice. Codes already used and credits already granted remain valid until expiry or use. Any abuse, fraud, or circumvention attempt (self-referral, multiple accounts, etc.) results in the cancellation of benefits and may lead to suspension of the account concerned.
11. Governing law and jurisdiction
These Terms are governed by French law. In the event of a dispute, the Customer may refer the matter to a consumer mediator (Art. L612-1 French Consumer Code). Failing that, the competent courts are those of Nanterre.
Version 2026-06-16 — in effect from 2026-06-16